New evasion packages

FAQ

FAQ (FREQUENTLY ASKED QUESTIONS) – EVASION PACKAGE

 

1.    What is Air Cote d’Ivoire Evasion Package?

  • Air Cote d’Ivoire Evasion Package is an all-inclusive offer. It covers the airfare, transportation to the hotel, accommodation and breakfast.  To benefit from this Evasion package, please contact Air Côte d'Ivoire.

 
2.    What are the fares of the Evasion package?

  • Evasion packages are offered at very attractive prices. Stay in Korhogo from

 FCFA 125,000 tax included and San Pedro from FCFA 154,400 including tax. For other rates, see the table at the end of this document.
 

3.    Is the Evasion Package a special offer or a standing offer?

  • The Evasion Package is a permanent offer available all year round on the Korhogo and San-Pedro destinations, at the moment.

 
4.    Can I take advantage of the Evasion package in other countries like

Senegal, Burkina-Faso, Mali, and Cameroon?

  • The Evasion package is now available only on two (2) domestic destinations in Côte d’Ivoire, namely Korhogo and San-Pedro. The offer is being designed for regional destinations.

 
5.  Can children and babies travel on the Evasion package?

  • Children and babies cannot travel on the Evasion package but we plan to launch an offer for families.

 
6.    When I arrive at my destination, how is ground transportation organized?

  • The hotel will provide transportation with its airport shuttle. Air Côte d'Ivoire staff is available to accompany you in case of need.

 

7.    What are the services included in the Evasion package?

  • Ground transportation and breakfast are included in the offer. All the other services are to be paid by the customer (mini bar, restaurant, etc.). The Olympe hotel also offers a tourist circuit included in the Evasion Package.

 

8.   Can I buy Evasion package tickets online via Air Côte d'Ivoire's website

or mobile application or in travel agencies?

  • No, the package is only available in the Plateau and Airport agencies of Air Côte d'Ivoire.

 
9.    If I miss my outward flight, do I lose my package?

  •  In the absence of a cancellation of the reservation and in the event of no show of one or several passengers, the Hotel will charge all the services booked to Air Côte d'Ivoire, at the contractual rate of one night.

 
10.    If I miss my outward flight and want to travel on another date, is it possible?

  • Yes the ticket can be used for another date against a penalty of FCFA 10,000 and it will be valid for 1 month.

 
11.    If I miss my outward flight, can I reuse my ticket without the hotel services?  If so, under which conditions?

  • No, you cannot reuse the ticket because it is linked to all the services included in the Evasion package. These services (Ticket – Ground Transportation – Accommodation and Breakfast) cannot be used separately.

 
12.    If I miss my outward flight and wish to get to the hotel on my own, is the Evasion package still valid?

  • No, the Evasion package is no longer valid. It is an all-inclusive package. You lose all the advantages when you do not abide by an element of the offer.

 
13.    If I miss my flight back, will the hotel continue to provide accommodation to me?

  • If you miss your inward flight due to an irregularity related to Air Côte d'Ivoire or the hotel, the hotel will provide accommodation to you. If you miss your flight for personal reasons, you lose the Evasion Package (Ticket – Ground Transportation – Accommodation and Breakfast).

 
14.    Is the Evasion Package available for families?

  • No, the Evasion Package is not yet available for families but a family offer is being developed.

 
15.    Can I take advantage of the Evasion package every day of the week?

  • Yes, you can enjoy the Evasion package every day of the week, to San-Pedro and Korhogo since we have flights seven days a week to these destinations. 

 
16.    Are the tickets of the Evasion package economy or business class?

  • Evasion package tickets are economy class only, in order to offer attractive rates.

 
17.    Does Evasion Package travel entitle me to MILES?

  • Yes, Evasion package travel is taken into account and entitles you to miles according to the usual conditions of the program. 

18.    Can I change the date of my return?

  • Yes, you can change your return date as long as you stay within the provision of 3 nights under the Evasion package.

 
19.    What is the validity period of my package once it is issued?

  • Your package is valid for one month.

 

Hotel Distance from the airport/Duration of transfer 
Olympe et Rose Blanche KorhogoOlympeand Rose Blanche, Korhogo 15 km / 10 – 15 min
Nahoui Hotel,  San-Pedro 5 – 10 min
Baie des Sirenes, Grand-Bereby (San-Pedro ) 45 min et 1 heure