Info Covid-19

FLIGHTS SUSPENSION

Given the COVID19 health crisis and the closure of the land, sea and air borders of deserved countries and Côte d'Ivoire since March 23, 2020, the company has suspended all regional and domestic flights until further notice. All staff have been put on leave and our branches are closed. Only a small team ensures permanence and prepares to resume activities. You may be slow in processing your requests and we apologize in advance.

 

MODIFICATION OF YOUR TICKET

The company gives customers holding Air Côte d'Ivoire tickets, who must travel during the COVID 19 period, i.e. from March 15, 2020, to change their travel dates without penalty until 31 December 2020. In the event of a change of destination, only the fare adjustment for the ticket will be applied.

 

REFUNDS

Any request for reimbursement must be sent to the travel agency where the ticket was purchased. Refunds will be in the form of a credit to be used when returning to normal.