Sale of sMiles |
FAQsFAQ – THE SALE OF MILES
The Miles Sale product is a fee-based service that allows members of the sMiles frequent flyer program to earn award miles outside of the traditional miles-for-travel channel on our routes.
The offer is available to all sMiles members at all levels. The sale of miles is a permanent offer of the company Air Côte d’Ivoire. Miles are sold in batches of 1000 indivisible miles at the price of 20,000 FCFA / 40 USD / 16,000 NGN / 240 GHS / 400,000 GNF with a purchase limit of 30,000 miles over a calendar year (January 1 to December 31). The purchase is made in Air Côte d’Ivoire agencies in cash or by card. No. The purchase is limited to 30,000 miles in one (01) calendar year (January 1 to December 31). No. Miles are sold in indivisible lots of 1,000 miles. Sales are therefore made in increments of 1,000 miles with a maximum of 30,000 miles per year.
Miles purchased are award miles and can be redeemed for the following : tickets, excess baggage, lounge access and penalty fees (date change). No. Purchased miles cannot be used to change status within the offer. Purchased miles will be credited to the member’s award miles account within 72 hours of purchase. The miles have a life of five (05) years from the date of acquisition. After this period, they expire and cannot be retroceded. The purchase of miles for the benefit of a third party is possible provided that the beneficiary has an sMiles account to which the miles will be credited. The beneficiary must also meet the eligibility criteria of having at least 2 flights credited to the account and not having exceeded the 30,000 mile limit for the year. The new member of the program must first complete at least 2 flights to be eligible for the offer. However, if he have already taken trips in the 6 months prior to joining the program, he will be able to update his account in order to be eligible thereafter. The offer is available to any sMiles member who meets the eligibility criteria. However, to make the purchase, they must go to an Air Côte d’Ivoire agency in the network. The purchase cannot be cancelled and refunded once the money has been collected and the miles credited to the account. |